A Comprehensive Guide to Voice Broadcasting With IVR.

Businesses use voice broadcasting for customer satisfaction surveys, appointment reminders, delivery confirmations, and other services. But did you know that companies can also use voice broadcasting to communicate internally with employees and peers?

Voice broadcasting is a mass communication tool that can be customized to send different messages to different groups of people.

An Interactive Voice Response (IVR) is an automated phone technology that allows callers to gain information through a voice response system.

If you are running a business in India, you can use voice broadcast with IVR to reduce the number of no-shows in programs that you may conduct to promote your product.

For a business person it is important to keep customers satisfied. To do so, you can conduct surveys and receive customer feedback and Improve communication with IVR.

Businesses may experience supply chain interruptions due to an emergency. Using outbound IVR, you can inform customers and direct them to the right channels.

If there is an emergency in an organization, the company can send out a pre-recorded message to inform the employees.

Businesses send voice broadcasting with IVR to connect with their employees and inform them of new job openings.

Read More ; How to Utilize Voice Broadcasting for Business Success.